Use the ubiquitous channel of SMS to reach customers and stakeholders across the U.S.
The most important factor determining the success of SMS business communication campaigns is successful delivery. We deliver to major U.S. networks, ensuring our high rates of successful and timely delivery across the country.
Our message processing speed is exceptional. We can commit to the Service Level Agreement of 90% of messages being processed within five seconds and 95% within twenty seconds. This standard is largely exceeded, with delivery rates usually hitting around 98% and 99% within 5 and 20 seconds respectively.
According to the IBM Security Services 2014 Cyber Security Intelligence Index, there were 1.5 million monitored cyber attacks in the United States in 2013. This confirms the importance of data security concerns for American businesses. ISO 27001 is an internationally recognized information security management system that enforces the highest level of data security for organizations. We are ISO 27001 certified, ensuring your business is protected against information security threats.
We built our own platforms in-house to ensure that every business has as many options as possible for incorporating new and exciting SMS campaigns into their business communication strategies. We developed Echo - our online platform, Echo for Email, the SMS API, the SMPP as well as a Magento extension to offer businesses lots of suitable ways to implement SMS. We also offer an intelligent SMS Survey service, to enable you to efficiently receive honest feedback from customers all over America. See our platforms page for more info on which could best suit your business.
With 20,000 customers globally and many within the United States, we offer a wealth of expertise for a wide range of SMS applications, from marketing through to mission critical operational messaging and alerts. Our experience extends across many industry sectors including transport, finance, logistics, education, accounting, healthcare and many more.