Use SMS to reach your European customers and stakeholders
SMS communication is direct to the audience. Technical and customer support should be equally easily accessible and local to match this. With offices in the UK, Spain, France, Ireland and Germany, we can offer local support for SMS campaigns on the receiving end of campaigns launched from the U.S. We can also offer American businesses our expertise in understanding how to effectively communicate with European customers and stakeholders because of our strong European presence.
Fast high-volume message processing
With direct connections, our message processing speed is exceptional. We can commit to the Service Level Agreement of 90% of messages being processed within five seconds and 95% within twenty seconds. This standard is largely exceeded, with delivery rates usually hitting around 98% and 99% within 5 and 20 seconds respectively. Our multiple platforms operating globally allow for the swiftest message processing, increasing the effectiveness of campaigns.
Data security is important to modern businesses, especially those communicating globally through multiple networks and platforms. ISO 27001 is an internationally recognized information security management system that ensures the highest level of data security for organizations. Esendex is ISO 27001 certified, so your business is protected against information security threats. When communicating internationally, there’s no greater globally recognized guarantee of information security protection.
We built our own platforms to ensure that every business using our service can have as many options as possible for incorporating new and exciting SMS features into their business communication methods. Esendex developed Echo- our online platform, Echo for Email, the SMS API, the SMPP as well as a Magento extension to offer businesses lots of suitable ways to implement SMS. We also offer intelligent SMS surveys to ensure your business can get the highest quality feedback from customers in the European market. See our platforms page for more info on which platform could best suit your business to connect with your intended European audience.
With 20,000 customers globally and many throughout Europe, Esendex can offer a wealth of expertise for SMS campaigns internationally. Our experience extends across many industry sectors including transport, finance, logistics, education, accounting, healthcare and many more.