For customers who send large numbers of standardised messages, it can be a very time-consuming task typing a new one out each time.
So it’s good to know that a new feature is now available in Echo which allows you to create and re-use message templates. This will not only save you time, but also make it easy to maintain consistency, avoid grammer and spelling mistakes.
Typical messages that can be sent using templates includes; Campaigns, SMS reminders, alerts and notifications. You can also use them for bulk sends and SMS scheduling. All you need to do is create a template, fill in any gaps (if applicable) and send.The process is easily explained below;
The process is easily explained below;