Voice SMS

You can find the option for voice messaging when you are composing an SMS.

To create a Voice SMS

  • Step 1 - Select the Send tab. 
  • Step 2 - Choose whether you want to send a single message or multiple message batches. (If you are sending batch Voice messages please follow the instructions for sending bulk messages)
  • Step 3 - Specify the language of the message using the drop down box. This won't translate the message but will read it out with the appropriate accent and inflections.
  • Step 4 - Specify the amount of times you would like the message to retry if not acknowledged after the first attempt.

Any messages going to landlines will automatically be converted to Voice SMS even if the messages are set to go as SMS.
Once the messages have been sent you can check the status of the messages in the Sent Items page.

Voice SMS statuses

The Sender ID isn’t supported with Voice SMS and the message will show as coming from one of the following numbers according to the country of the recipient.

Status: Description:
Connecting The call to the handset is being made.
Acknowledged The recipient has acknowledged the message by pressing 1.
Delivered The call was answered and the message read.
Rejected The recipient has rejected the message without listening to it.
Country: Number:
UK and Ireland 44 115 933 8000
Spain 44 115 933 8001
France 44 115 933 8002
Australia 44 115 933 8003