SMS For Business Communication

Date: 05 February 2012
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Use our SMS services to communicate more effectively with your audience
Groceries 4 you
Hello Mrs Edwards. Your shopping will be delivered between 12pm and 1pm today. See you soon.

Reliable business SMS services

Thousands of businesses use our SMS services to communicate more effectively - from large corporates, to small to medium businesses; from public sector organisations to software developers. The uses differ, but the need is the same; to be able to communicate easily and rapidly with their stakeholders all at a low cost.

Why send business SMS?

  • Save money - SMS is much cheaper than telephone or mail
  • The communication is instant
  • With excellent readership at 98%, SMS is much higher than email at 25% or direct mail at 3%
  • Everyone tends to have their mobile with them at all times, meaning SMS can be effective for time sensitive messages wherever they may be
  • Due to the personal nature of mobile phones, SMS encourages an immediate response
  • People have a tendency to read virtually every text message that they receive in comparison to junk mail, spam or adverts which can be ignored
  • Text messaging enables information to be sent to groups of people quickly and conveniently

Some typical business uses for SMS

  • Use SMS to confirm appointment times, reducing no show rates and therefore your costs
  • Communicate news internally to your staff
  • Manage incidents and emergencies
  • Provide excellent customer service. Get your customer service team to communicate via SMS with customers
  • Encourage repeat purchase by sending timely reminders – such as insurance renewals, garage services, hairdressers etc
  • Send last-minute promotions via SMS to boost demand for your products and services
  • Use SMS to confirm delivery time of goods

When sending SMS, Esendex has a number of products and services that can facilitate your business process. Whichever solution that you choose, Esendex will provide a simple and secure service, delivering messages from your selected platform or application to recipients at anytime, anywhere in the world.

We're Business SMS specialists with the inhouse expertise and infrastructure to deliver SMS solutions for companies large and small. To see what we can do for your business, just call us on +1-866-356-4694.