Web SMS
made simple
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About... -
Key features
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Case studies
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Prices
A powerful Web SMS tool
Echo offers sophisticated functionality and is the next generation in Web SMS messaging. Although, if all you want to do is send an SMS via the web, we do the basics really well too.
Ideal for Bulk SMS and marketing
Echo allows you to set up high volume SMS campaigns with ease, so you can create promotions quickly. The option to send highly personalised SMS messages allows you to maximise SMS marketing response rates.
Your online contact hub
With the ability to upload contacts from other files, create groups, and import contacts from other applications, Echo is ideal for managing your contacts. You can send SMS to individuals or groups with just a few clicks.
Be up and running within minutes
Don’t take our word for it, test the product and our service reliability for yourself. Sign up for a free trial of Web SMS and you’ll be sending SMS within minutes.
| Echo features | ||
| Send SMS | ||
| Send an SMS to cell phones |
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| Send SMS messages to multiple numbers and groups |
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| Upload Excel or CSV files for high volume Bulk SMS campaigns |
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| Mail merge facility with unlimited fields to personalize Bulk SMS campaigns |
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| Schedule messages to be sent in the future, specifying the date, hour and minute |
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| Preview tool to check SMS messages before they are sent |
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| Send long messages of up to 612 characters* (approx. 4 SMS) The recipient receives them as a single message |
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| Set an expiry date so that if an SMS can’t be delivered in time it’s cancelled* |
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| Send Voice SMS |
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| Convert text messages to voice calls |
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| Send a Voice SMS to cell phones or landlines |
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| Simple IVR options allows the recipient to acknowledge the message |
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| Multiple retries until the voice message is listened to (10 mins apart) |
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| Realtime delivery and acknowledgement status updates |
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| Send voice messages in a variety of languages |
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| Receive SMS | ||
| Receive SMS to your inbox for free |
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| Choose to receive SMS via a US shortcode or an international cellphone number |
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| Send an auto response to anyone that texts you |
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| Mark inbox messages as read or delete |
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| Forward received SMS messages to your email account or cellphone |
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| Contact management | ||
| Create, edit and delete groups |
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| Upload Excel or CSV files of contacts |
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| *** Coming soon *** import contacts from your cellphone | ||
| *** Coming soon *** access contacts live from Salesforce and Plaxo | ||
| Shared access | ||
| Online user management: add and delete users as required |
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| Control access levels for each user |
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| Share accounts between users |
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| Share contacts between users |
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| Reporting | ||
| Real-time graphical reporting of message status |
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| View all conversation history to and from a number at a glance |
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| Free delivery receipts to confirm the time and date the SMS was received* |
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| Account management | ||
| Buy SMS securely online as required |
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| Automated emails warn you when credit limits are low at a threshold you decide |
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| Free unlimited email support |
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| Online support and user forums |
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| *Network restrictions apply | ||
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| Leading internet retailer Ocado sends home delivery reminders to their customers and manages staff cover, overtime and holidays all via SMS. Read | Integrated the Esendex SMS API with their own automated job allocation system to alert field workers to their next job. This 2-way service allows field staff to respond at different stages so progress can be monitored. Read |
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| Chose Esendex to be their partner in offering business critical SMS alerting as part of their website performance monitoring tool. Read | Trust the Esendex SMS service to deliver internal crisis communications within seconds. Read |
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| Multiple departments now rely on the Esendex SMS service to communicate internally and with customers. SMS has markedly improved debt collection rates and customer satisfaction. Read | Successful retailer Kiddicare relies on Esendex to communicate delivery slots to their customers. The service has reduced their costs, optimised delivery rates and improved customer satisfaction too. Read |
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| Sends appointment reminders via SMS and has since saved thousands of wasted callouts – allowing them to do legitimate repairs more efficiently and quickly. Everyone wins ! Read | Use SMS to place relief staff in temporary employment, at very short notice. This allows them to keep the headcount down whilst managing over 600 temporary staff. Read |
Prepay SMS pricing: maximum flexibility with no commitment
Our pricing is straightforward and transparent. The more you spend the more credit we give you – so $20 buys you $20 of credit but it only costs $420 for $500 of credit. Every message sent reduces your credit by 5c (10c for any international messages) - it's as simple as that. Credit is valid for 12 months from the date of purchase.
| You pay | No. SMS* | Effective price | SMS credit value |
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| $25.00 | 500 | 5.00c | $25.00 |
| $47.50 | 1,000 | 4.75c | $50.00 |
| $90.00 | 2,000 | 4.50c | $100.00 |
| $215.00 | 5,000 | 4.30c | $250.00 |
| $420.00 | 10,000 | 4.20c | $500.00 |
| $820.00 | 20,000 | 4.10c | $1,000.00 |
| $2,000.00 | 50,000 | 4.00c | $2,500.00 |
Every account includes one free keyword for receiving SMS. Additional keywords can be purchased as required.
You can buy more credit online at any time - or you can call us during office hours. When you're running low we'll email you an automated credit reminder, so you never run out of messages. If you need more messages than we've listed here, get in touch with us at sales@esendex.us.
Monthly plans: our lowest prices for regular users
Receive a 10% discount over the equivalent prepay price with our monthly plans. There’s no minimum commitment and you can cancel at any time. Please note that unused credit can’t be rolled over from one month to the next.
| You pay | No. SMS* | Effective price | SMS credit value |
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| $22.50 pm | 500 | 4.50c | $25.00 pm |
| $42.75 pm | 1,000 | 4.28c | $50.00 pm |
| $81.00 pm | 2,000 | 4.05c | $100.00 pm |
| $193.50 pm | 5,000 | 3.87c | $250.00 pm |
| $378.00 pm | 10,000 | 3.78c | $500.00 pm |
| $738.00 pm | 20,000 | 3.69c | $1,000.00 pm |
| $1,800.00 pm | 50,000 | 3.60c | $2,500.00 pm |
Every account includes one free keyword for receiving SMS. Additional keywords can be purchased as required.
To sign-up simply download and complete our Connection Agreement and email it back to us at sales@esendex.us or fax it to us at +1 415 277 5441.
The small print...
- Some networks may charge users to receive the messages which you send them
- Pre-paid SMS credit is valid for 12 months from purchase
- Unused Monthly Plan SMS credit cannot be rolled over from month to month
- All prices are exempt from sales tax for US resident businesses.
- * No. SMS is based on US SMS. International SMS are charged at twice the prevailing rate.