- Why SMS?
- Why Esendex?
- About us
With traditional SMS, you can ensure the message is sent (by checking status reports) but you don’t know if it’s been read. With Voice SMS, the recipient can acknowledge that the message has been listened to, offering peace of mind and an audit trail.
Our Voice SMS service has an intelligent retry strategy which means we’ll keep calling the destination number if its engaged or unavailable. This feature makes Voice SMS perfect for emergency SMS messaging.
Traditional SMS doesn’t work for some user groups – those who don’t have a cell phone, the elderly, the blind, partially sighted and people who are driving can’t read their text messages. In such instances, Voice SMS is often a better choice.
Voice SMS is available in English (US, UK and Australian accents), French, Spanish and German. If you require a language which isn't currently supported, just get in touch with us.
Our Voice SMS service can be accessed from Echo, our Web SMS tool and the Esendex API. Each has a wealth of features. Here’s a brief outline of the Voice SMS features. For the complete list of features that can be accessed via Echo and the Esendex API, click on the following links:
|Send Voice SMS|
|Convert text messages to voice calls||
|Send a Voice SMS to cell phones or landlines||
|Simple IVR options allows the recipient to acknowledge the message||
|Multiple retries until the voice message is listened to (10 mins apart)||
|Real time delivery and acknowledgement status updates||
|Send voice messages in a variety of languages||
Leading internet retailer Ocado sends home delivery reminders to their customers and manages staff cover, overtime and holidays all via SMS. Read
Chose Esendex to be their partner in offering business critical SMS alerting as part of their website performance monitoring tool. Read
Multiple departments now rely on the Esendex SMS service to communicate internally and with customers. SMS has improved debt collection rates and customer satisfaction markedly. Read
Sends appointment reminders via SMS and has since saved thousands of wasted callouts – allowing them to do legitimate repairs more efficiently and quickly. Everyone wins ! Read
Integrated the Esendex SMS API with their own automated job allocation system to alert field workers to their next job. This two-way service allows field staff to respond at different stages so progress can be monitored. Read
Trust the Esendex SMS service to deliver internal crisis communications within seconds. Read
Successful retailer Kiddicare relies on Esendex to communicate delivery slots with their customers. The service has reduced their costs, optimised delivery rates and improved customer satisfaction too. Read
Use SMS to place relief staff in temporary employment, at very short notice. This allows them to keep the headcount down whilst managing over 600 temporary staff. Read
Our pricing is straightforward and transparent. The more you spend the more credit we give you – so $20 buys you $20 of credit but $500 of credit only costs you $420. Every message sent reduces your credit by 5c (10c for any international messages) - it's as simple as that. Messages are valid for 12 months from the date of purchase.
|SMS credit value||You pay||No. SMS*||Effective price|
You can buy messages online at any time - or you can call us during office hours. When you're running low we'll email you an automated credit reminder, so you never run out of messages. If you need more messages than we've listed here, get in touch with us at email@example.com. We can put together extremely competitive pricing to meet your exact requirements.
If you’re going to be sending more than 10,000 SMS per month then post-paid SMS may be better for you. Whether it’s a flat-rate price for our lowest prices with a small minimum commitment or a “tracker tariff” that changes as your volume changes, we’re happy to put a create a tariff that suits your needs.