Case Studies

Our business communication services are used by over 10000 companies worldwide. A typical customer just doesn't exist but the following success stories highlight the varied applications and benefits of using SMS across a range of industries.

PagerDuty now use the Esendex SMS service to provide reliable SMS alerting to their customers internationally. Read

Leading internet retailer Ocado send home delivery reminders to their customers and manage staff cover, overtime and holidays all via SMS.Read

Chose Esendex to be their partner in offering business critical SMS alerting as part of their website performance monitoring tool.
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Multiple departments now rely on the Esendex SMS service to communicate internally and with customers. SMS has improved debt collection rates and customer satisfaction markedly. Read

Send appointment reminders via SMS and have since saved thousands in wasted call outs – allowing them to do legitimate repairs more efficiently and quickly. Everyone wins!. Read

Trust the Esendex SMS service to deliver internal crisis communications within seconds. Read

Successful retailer Kiddicare relies on Esendex to communicate delivery slots with their customers. The service has reduced their costs, optimised delivery rates and improved customer satisfaction too. Read

Use SMS to place relief staff in temporary employment, at very short notice. This allows them to keep the headcount down whilst managing over 600 temporary staff. Read

Integrated the esendex SMS API with their own automated job allocation system to alert field workers to their next job. This two-way service allows field staff to respond at different stages so progress can be monitored. Read